Frequently Asked Questions
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Trim your candle wick to 1/4” before each burning. For the first burn, keep candle lit for 3-4 hours or until there is a full melt pool to the edge of the candle to prevent your candle from tunneling. Trim wick and let the candle burn to the edge of the container every burn to prevent tunneling. Let your candle cool before handling or moving it. Always keep your candle within sight, away from drafts, on an even and non-flammable surface out of reach of children and pets while burning.
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Yes! We pride ourselves in using the best quality and cleanest ingredients in our candles. This is one of the reasons we began this journey. We create our candles in small batches using 100% soy wax and fragrance that is free of toxins like pthalates, mutagens, carcinogens, and ingredients that could potentially cause reproductive harm. We did the work to make our candles safe for you and yours so that you can feel good about enjoying them!
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We believe in minimal packaging to reduce possible waste and to show off our beautifully fun label designs so our candles do not come with boxes.
For shipping, we use biodegradable packing peanuts and re-purposed paper materials.
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We understand that scent is subjective but unfortunately we cannot accept returns, refunds, or exchanges on any of our products. If you have any issues, please reach out to us.
We’re not responsible for any items lost or damaged in shipping.